by | Jul 1, 2019 | Newsletter, User Support
Ideas that came out of our Imagine FI$Cal workshops this past April are helping us create, update and prioritize tools and services our end users want most, including support options. FI$Cal has a range of options; from self-help tools to interactive sessions led by...
by | Jun 3, 2019 | Newsletter
The FI$Cal Service Center (FSC) strives to provide our clients with excellent customer service. The following tips will assist us with resolving your issues as quickly as possible when you contact the FSC. Try clearing the cache on your computer and then retry the...
by | Mar 26, 2019 | Newsletter
**PLEASE SHARE IMMEDIATELY WITH YOUR ACCOUNTS RECEIVABLE STAFF** Job Aid FISCal.391 – SCO Approval of AR Deposits–Remittances has been updated to include: Additional workflow scenarios (e.g. Advance Collections) ZBA guidance and scenarios Reclassification of...
by | Feb 6, 2019 | Newsletter, User Support
Departmental Authorities can view the status of their own department’s tickets on a dashboard in ServiceNow – FI$Cal’s self-service portal for making requests and reporting issues. When logged into ServiceNow, Departmental Authorities can click on the “Report” link in...
by | Feb 13, 2019 | Newsletter, User Support
FI$Cal is pleased to release Department 360, a new dashboard feature in the FI$Cal PeopleSoft application. The Department 360 dashboard provides quick access to several tools and reports displayed in user-friendly tiles. Currently, there are four tiles on the...
