FI$Cal Announces New Chair of Customer Impact Committee

FI$Cal Announces New Chair of Customer Impact Committee

During the latest Customer Impact Committee (CIC) meeting this December, committee Chair Eric Lau, assistant deputy director of administrative services at the State Water Resources Control Board, announced that he would be stepping down from his role, beginning...
Customer Impact Committee Adds Lessons Learned/Best Practice Forums

FI$Cal’s Customer Impact Committee Adds More to The Table

Keeping true to her agenda, chair of Customer Impact Committee (CIC) Jody Lusby, is making great progress on achieving her goal to increase committee participation. Lusby, who was recently reappointed to a second yearlong term as chair, is the assistant director of...
Meet Customer Impact Committee Chair Jody Lusby

Meet Customer Impact Committee Chair Jody Lusby

Jody Lusby, the new chair of Customer Impact Committee (CIC) is enjoying her first year as head of FI$Cal’s primary customer representative group. “I’m really getting an opportunity to meet folks from other departments, hear their concerns, find out where they are...
Meet Customer Impact Committee Chair Jody Lusby

Lusby New Chair of Customer Impact Committee

FI$Cal’s Customer Impact Committee (CIC) is getting a new chair, almost three years after Brigadier General Robert Spano took the job in 2018. The new chair will be Jody Lusby, assistant director of administrative services at the California Department of Food and...