by | Dec 16, 2024 | Newsletter
During the latest Customer Impact Committee (CIC) meeting this December, committee Chair Eric Lau, assistant deputy director of administrative services at the State Water Resources Control Board, announced that he would be stepping down from his role, beginning...
by | May 12, 2022 | Newsletter
Among the Department of FISCal’s (FI$Cal) top priorities, is ensuring our end users can rely on the FI$Cal system to work for them. We strive to provide the highest level of customer service through several different avenues. As part of our commitment to continuous...
by | Jan 20, 2022 | Newsletter
Keeping true to her agenda, chair of Customer Impact Committee (CIC) Jody Lusby, is making great progress on achieving her goal to increase committee participation. Lusby, who was recently reappointed to a second yearlong term as chair, is the assistant director of...
by | Aug 31, 2021 | Newsletter
Jody Lusby, the new chair of Customer Impact Committee (CIC) is enjoying her first year as head of FI$Cal’s primary customer representative group. “I’m really getting an opportunity to meet folks from other departments, hear their concerns, find out where they are...
by | Dec 15, 2020 | Newsletter
FI$Cal’s Customer Impact Committee (CIC) is getting a new chair, almost three years after Brigadier General Robert Spano took the job in 2018. The new chair will be Jody Lusby, assistant director of administrative services at the California Department of Food and...
