by | Jan 6, 2021 | Leadership, Newsletter
By Miriam Barcellona Ingenito, Director of FI$Cal I am pleased to release our second departmental Strategic Plan! The 2021-25 Strategic Plan highlights our mission, vision, and goals for the next five years. Our customers continue to be our top priority and this plan...
by | Dec 4, 2020 | Leadership, Newsletter
By Neeraj Chauhan, Chief Deputy Director, FI$Cal We all know this has been a long and difficult year, with the weight of a global pandemic affecting work everywhere, including at FI$Cal. Despite the move to telework and a department reorganization going on at the same...
by | Oct 5, 2020 | Newsletter, User Support
FI$Cal is releasing a series of WorkCenters, by module and function, enabling users to access specific and prioritized tasks and actions in a central location. The page is role-based and configurable, offering a consolidated view of various tasks, queries and reports...
by | Sep 16, 2020 | Newsletter, User Support
This month’s FI$CalTv episode, to be telecast on Thursday, September 24, will focus on the new Month End Close (MEC) Automation Tool, which is available to departments to ease the process of MEC activities. FI$Cal also will air other news and informational tips. Look...
by | Sep 16, 2020 | Newsletter
The COVID-19 pandemic brought immediate challenges to maintaining the superior level of customer service we are accustomed to providing at the FI$Cal Service Center (FSC). When teleworking started in mid-March, customers calling the FSC for assistance had to leave...