FI$Cal’s Customer Impact Committee Adds More to The Table

FI$Cal’s Customer Impact Committee Adds More to The Table

Keeping true to her agenda, chair of Customer Impact Committee (CIC) Jody Lusby, is making great progress on achieving her goal to increase committee participation. Lusby, who was recently reappointed to a second yearlong term as chair, is the assistant director of...
FI$Cal Learning Center Announcements

FI$Cal Learning Center Announcements

Here is the monthly roundup of new/updated training content that was added to the FI$Cal Learning Center (FLC) in December 2021. Job Aids/Material: CNVDM001 – Outstanding Bond Conversion (new) Departmental Income and Expense Report Aid (updated) FISCal.080...
FI$Cal ServiceNow Self-Service Portal Enhanced

FI$Cal ServiceNow Self-Service Portal Enhanced

The Department of FISCal (FI$Cal) continues to implement innovative functionalities in our ticketing platform. The latest enhancements have been made to the ServiceNow Self-Service Portal from feedback obtained during the 2021 Imagine FI$Cal session held in May and a...
New FI$Cal Role Mapping Handbook for Contracted Fiscal Services Departments

FI$Cal Onboards More Departments

How do you accomplish bringing new departments onto the FI$Cal system with over 200 onboarding tasks within six months, and in one case with as little as 60 days to complete? You enlist FI$Cal Relations Coordinators (RC) to lead and drive the efforts, backed by a team...