New Chat Feature Piloted in ServiceNow

New Chat Feature Piloted in ServiceNow

The Department of FISCal is testing a pilot project with several departments that provides a chat feature in ServiceNow for their users. This tool will provide another channel for departmental users to contact the FI$Cal Service Center (FSC) besides phone, email and...
FISCal Set to Roll Out Power BI to Departments

FISCal Set to Roll Out Power BI to Departments

The launch of Power BI, a powerful new tool for departments to view their data and build reports, is under way. Power BI has been in the works for many months, as we have been using it to build reports, replacing and improving on existing reports and queries, while we...
June Enhancements

June Enhancements

The Department of FISCal continually makes updates and enhancements to the system based on feedback from our end users. Our goal is to improve usability while maintaining the highest level of security for the state’s data. The following enhancements were released in...