Customer Impact Committee

The Customer Impact Committee (CIC) serves as a formal mechanism for agencies/state entities to provide their input to the Department of FISCal (FI$Cal) and the FI$Cal Steering Committee.

The CIC partners with FI$Cal as a leadership group to provide a formal mechanism for agencies/state entities to express their views and concerns at the executive level to FI$Cal management and the Steering Committee.

Through the CIC Chair or Vice Chair, the CIC participates in the FI$Cal Steering Committee to represent agencies/state entities’ needs during the entire life cycle of the FI$Cal system, including system operation and maintenance.

The role of the CIC is ongoing; meetings are held bi-monthly.

For more information about the CIC and its role contact: fiscal.cmo@fiscal.ca.gov.

Resources