New Chat Feature Piloted in ServiceNow

New Chat Feature Piloted in ServiceNow

The Department of FISCal is testing a pilot project with several departments that provides a chat feature in ServiceNow for their users. This tool will provide another channel for departmental users to contact the FI$Cal Service Center (FSC) besides phone, email and...
Command Center to be Activated for SCO Release

Command Center to be Activated for SCO Release

The Department of FISCal is opening a virtual command center next week to handle customer service needs arising from the June 2020 State Controller’s Office (SCO) Release. Its purpose is to provide enhanced support to our departments for at least three months...
Finance Offering Year-End Training Next Week

Finance Offering Year-End Training Next Week

The Department of Finance will conduct FI$Cal year-end training for FI$Cal departments this month. In accordance with the latest COVID-19 guidelines from the California Department of Public Health, classes will be offered in an online format. The training is for...
May Enhancements

May Enhancements

The Department of FISCal continually makes updates and enhancements to the system based on feedback from our end users. Our goal is to improve usability while maintaining the highest level of security for the state’s data. FI$Cal released the following enhancements in...