by | Oct 5, 2020 | Newsletter, User Support
FI$Cal is releasing a series of WorkCenters, by module and function, enabling users to access specific and prioritized tasks and actions in a central location. The page is role-based and configurable, offering a consolidated view of various tasks, queries and reports...
by | Sep 16, 2020 | Newsletter, User Support
This month’s FI$CalTv episode, to be telecast on Thursday, September 24, will focus on the new Month End Close (MEC) Automation Tool, which is available to departments to ease the process of MEC activities. FI$Cal also will air other news and informational tips. Look...
by | Sep 16, 2020 | Newsletter
The COVID-19 pandemic brought immediate challenges to maintaining the superior level of customer service we are accustomed to providing at the FI$Cal Service Center (FSC). When teleworking started in mid-March, customers calling the FSC for assistance had to leave...
by | Aug 19, 2020 | Newsletter
The Department of FISCal is continuing to work on expanding departments’ ability to explore, analyze and report their own insights and trends from data. With Microsoft Power BI and Azure Synapse Analytics, we have developed new commitment control dashboards and...
by | Aug 4, 2020 | Newsletter
At the Department of FISCal, customer service stands at the forefront of our daily efforts. We are continuously looking for innovative ways to improve upon the services we provide to our customers. FISCal has recently deployed a Customer Relationship Management...
