May FI$Facts

May FI$Facts

Question: Sometimes the tax rate is incorrect for a particular ship to city. Is there a way to change the tax rate? Answer: Yes. If the tax rate is incorrect for a particular Ship To Location, please submit a ticket to the FI$Cal Service Center for that Ship To...
New Announcement Tile Available on FI$Cal System Homepage

New Announcement Tile Available on FI$Cal System Homepage

This past November, FI$Cal held an Imagine FI$Cal workshop in Los Angeles, where some of our end users in Southern California came together to brainstorm ideas on ways we can improve our training, customer service, and system performance. As a result of one of the...
May FI$Facts

April FI$Facts

Question: Can you reverse a purchase order while the cancel process is pending and change it back to approved? Answer: No, unfortunately the cancel process is not reversible. You will need to create a new purchase order by copying from the canceled one. Questions:...
May FI$Facts

March FI$Facts

Question: Can I close submodules before running labor? Answer: Recently updated Month End Close policy allows you to close the submodules before running labor. Questions: Can I run depreciation before or while running the cost allocation process? Answer: If the...
A Busy, Productive Year for FI$Cal Service Center

A Busy, Productive Year for FI$Cal Service Center

The FI$Cal Service Center reached some key milestones last year, including a long-sought major reduction in the number of outstanding tickets. That occurred in October, which met an FSC goal to get the active ticket count under 1,000, excluding enhancements and...