by | Sep 1, 2020 | Newsletter
Question: It seems like the Plan of Financial Adjustment (PFA) Review page shows one amount per appropriation. Are we able to see the detail transactions for that number on the PFA review page? Answer: No, this level of detail will not be available directly on the...
by | Aug 4, 2020 | Newsletter
The Department of FISCal’s (FISCal) access management team has many different types of documents that need an official signature acknowledging department approval before any action can be taken, such as the Separation of Duties form and the Department Authority and...
by | Aug 4, 2020 | Newsletter
Question: After a Purchase Order (PO) is created from the requisition upload and dispatched, can the item description field be edited? The field does not open up even after a change order is clicked. Answer: The PO item description cannot be updated once the PO has...
by | Jul 15, 2020 | Newsletter, User Support
The Department of FISCal is testing a pilot project with several departments that provides a chat feature in ServiceNow for their users. This tool will provide another channel for departmental users to contact the FI$Cal Service Center (FSC) besides phone, email and...
by | Jun 30, 2020 | Newsletter
PFA Eligible Transactions Question: What is the timeframe for processing State Controller’s Office (SCO) approvals or denials? Answer: There is no approval for the Labor Distribution allocation and manual allocation. The Plan of Financial Adjustment (PFA) will replace...