by | Aug 1, 2019 | Newsletter
By Mehdi Ghomeshi, Deputy Director, Business Operation and Solutions Division As we go into the 2019-20 fiscal year, year-end closure will include all 152 departments now transacting in the FI$Cal system. FI$Cal, along with our partner agencies, is ramping up to...
by | Aug 13, 2019 | Job Aid, Newsletter, Service Now, User Support
To better serve our customers we have moved all system-related documents currently residing on our website, including job aids, to ServiceNow. This will provide greater ease in finding reports and documents while end users are working in the system – something...
by | Aug 13, 2019 | Newsletter, User Support
FI$Cal TV is a new initiative to connect system users to subject matter experts, something users asked for at the Imagine FI$Cal workshops in April. The inaugural episode is scheduled for broadcast August 22 via WebEx at 1:30 p.m. The topic will be General Ledger...
by | Aug 5, 2019 | Newsletter
FI$Cal offers frequent job opportunities in a variety of classifications. Here are some openings to join our team. Application Support Specialist – Information Technology Specialist I in our IT Division. Provide enterprise-wide application development support of the...
by | Aug 2, 2019 | Newsletter
This past April, representatives from departments that use the FI$Cal system participated in our Imagine FI$Cal workshops to generate ideas on how FI$Cal could improve on our training, customer service, and system performance. The FI$Cal Circuit Report concept, an...
by | Aug 5, 2019 | Newsletter, User Support
Users at our Imagine FI$Cal event in April proposed the concept of a more standardized template for ticket submission and response notifications as one way we could improve on our customer service. The concept, referred to as the Tesla Template in Imagine FI$Cal...
