FI$Cal Releases Department 360

FI$Cal Releases Department 360

FI$Cal is pleased to release Department 360, a new dashboard feature in the FI$Cal PeopleSoft application. The Department 360 dashboard provides quick access to several tools and reports displayed in user-friendly tiles. Currently, there are four tiles on the...
FI$Cal Career Opportunities

FI$Cal Career Opportunities

FI$Cal offers frequent job opportunities in a variety of classifications. Here are some openings to join our team. Find all of our most recent openings on CalCareers. Personnel Specialist – Staff Services Manager I in our Administrative Division. Perform increasingly...
Where is My Identity Self Service Ticket?

Where is My Identity Self Service Ticket?

FI$Cal periodically receives emails from Departmental Authority or Designees (DADs), or Department Requesters (Requesters), asking for the status of their Identity Self Service (ISS) ticket. Before contacting FI$Cal you should ask these three questions: Have three...
Improving the Customer Experience

Improving the Customer Experience

We strive to make our system the heart of FI$Cal’s customer service, and we are constantly working to make it better. Last year we implemented 188 enhancements beyond major departmental releases, including 79 in the PO module and 50 in AP. We leveraged artificial...
Super User Profile: Amber Viduya

Super User Profile: Amber Viduya

Super users are the first line of support when system questions arise. Read how CDTFA super users are helping their department’s end users. Amber Viduya works as an accounting systems analyst at the California Department of Tax and Fee Administration (CDTFA). A...