by | Aug 13, 2019 | Job Aid, Newsletter, Service Now, User Support
To better serve our customers we have moved all system-related documents currently residing on our website, including job aids, to ServiceNow. This will provide greater ease in finding reports and documents while end users are working in the system – something...
by | Aug 13, 2019 | Newsletter, User Support
FI$Cal TV is a new initiative to connect system users to subject matter experts, something users asked for at the Imagine FI$Cal workshops in April. The inaugural episode is scheduled for broadcast August 22 via WebEx at 1:30 p.m. The topic will be General Ledger...
by | Aug 5, 2019 | Newsletter
FI$Cal offers frequent job opportunities in a variety of classifications. Here are some openings to join our team. Application Support Specialist – Information Technology Specialist I in our IT Division. Provide enterprise-wide application development support of the...
by | Aug 2, 2019 | Newsletter
This past April, representatives from departments that use the FI$Cal system participated in our Imagine FI$Cal workshops to generate ideas on how FI$Cal could improve on our training, customer service, and system performance. The FI$Cal Circuit Report concept, an...
by | Aug 5, 2019 | Newsletter, User Support
Users at our Imagine FI$Cal event in April proposed the concept of a more standardized template for ticket submission and response notifications as one way we could improve on our customer service. The concept, referred to as the Tesla Template in Imagine FI$Cal...
by | Jul 26, 2019 | Newsletter
This past April, FI$Cal held its first Imagine FI$Cal workshop series, which gave representatives from departments using the system the opportunity to brainstorm ideas on ways we can improve our training, customer service, and system performance. One idea that came...
