by | Sep 3, 2019 | Newsletter, User Support
The Department of FISCal continually makes updates and enhancements to the system based on feedback from our end users. Our goal is to improve usability while maintaining the highest level of security for the state’s data. FI$Cal released the following enhancements in...
by | Aug 20, 2019 | Newsletter
Reports to Go is the latest tool to be born out of last April’s Imagine FI$Cal user-centered event. It is a dedicated page to help users easily locate, understand, and use reports and queries generated by FI$Cal. Users can access the Reports to Go page directly from...
by | Aug 13, 2019 | Job Aid, Newsletter, Service Now, User Support
To better serve our customers we have moved all system-related documents currently residing on our website, including job aids, to ServiceNow. This will provide greater ease in finding reports and documents while end users are working in the system – something...
by | Aug 13, 2019 | Newsletter, User Support
FI$Cal TV is a new initiative to connect system users to subject matter experts, something users asked for at the Imagine FI$Cal workshops in April. The inaugural episode is scheduled for broadcast August 22 via WebEx at 1:30 p.m. The topic will be General Ledger...
by | Aug 5, 2019 | Newsletter, User Support
Users at our Imagine FI$Cal event in April proposed the concept of a more standardized template for ticket submission and response notifications as one way we could improve on our customer service. The concept, referred to as the Tesla Template in Imagine FI$Cal...
