Last week we sent invitations asking Department Liaisons to nominate participants for our inaugural Imagine FI$Cal end user event. We have had phenomenal interest, and the workshop series is full. We will send invitations to our nominated participant list on March 18.
Following the first round of Imagine FI$Cal workshops, we will evaluate the results and plan for future sessions to accommodate additional departments and end users.
Imagine FI$Cal is a series of full-day design thinking workshops to brainstorm “what-ifs” for the future of FI$Cal. End user participants will attend one of three sessions to generate ideas on the focused topics of training, customer service, or system improvements. Each constructive and solution-driven day will give end users the opportunity to openly consider all the possibilities that might improve their FI$Cal experience.
We’re asking our end users to consider: What enhancements will make your jobs easier? How can we improve training content? How can we change our customer service interactions? The workshops employ interactive, hands-on activities to help participants “imagine” usable ideas to improve FI$Cal. Participants must be willing to actively engage in group discussions and generate ideas.
Participants who have been nominated by their departments will sign up for a single session, limited to 50 participants per day.
April 8 – Training
April 9 – Customer Service
April 10 – System Enhancements
Want to learn more? Email comms@fiscal.ca.gov