Self-Service Portal Can Speed Tickets

Self-Service Portal Can Speed Tickets

The FI$Cal Service Center (FSC) wants to remind end users about a faster way to launch tickets. Most tickets are still being done the old way, where the FSC accepts email requests from departments for ticket creation via the fiscalservicecenter@fiscal.ca.gov email....
January 2020 Enhancements

January 2020 Enhancements

The Department of FISCal continually makes updates and enhancements to the system based on feedback from our end users. Our goal is to improve usability while maintaining the highest level of security for the state’s data. FI$Cal released the following enhancements in...
Information for New Department Requesters

Information for New Department Requesters

Congratulations on your new role as a FI$Cal Department Requester. As a Requester, you have the ability to open tickets using the Identity Self-Service (ISS) Portal to create user profiles, add or remove roles, and enable or disable user accounts. We have created a...
Mehdi Ghomeshi Retiring After Fruitful State Career

Mehdi Ghomeshi Retiring After Fruitful State Career

With Mehdi Ghomeshi’s retirement at the end of January, California’s state government is losing a top-tier manager who succeeded in the simplest of ways – he did well by doing good. Mehdi, deputy director in charge of the Business Operation and Solutions Division...
FI$CalTv to Focus on Job Aids

FI$CalTv to Focus on Job Aids

FI$CalTv’s next episode will broadcast on Thursday, January 23, via WebEx at 1:30 p.m. This episode will focus on the topic of job aids. FI$Cal TV host Jim Caselli will interview experts from FI$Cal who will talk about how users can use job aids. We will also have a...